Commenting on creatives is now available as part of the Creative Collaboration Tools Beta! To get access to this Beta, please contact your Customer Success Manager.
You can add comments to creatives exported from Image and Video Templates on the Preview page. Comments can be added to the whole template or a specific creative. When internal users leave comments their name is shown. For external users, the email address they log in with is shown.
You can use @mentions to tag another Smartly.io user in your comment. They get in-app and email notifications with a link to the template or creative.
To add a new comment on an Image or Video Template:
- On the Preview page, enter your message on the Comments panel.
- Click Send.
To add a new comment on a specific creative:
- On the Preview page, click on a creative to open it.
- Enter your comment on the Comments panel.
- Click Send.